The terms of the little things.

About the website

This website is operated under the Fancy Little Software brand and describes Keepstack and StreamLatch. Contact hello@fancylittlecompany.com with questions. Use the site lawfully and do not attempt to disrupt it, access private systems or submit malicious material.

Website accounts

Use accurate account details and protect your password and sign-in links. Do not access another person’s account or misuse account recovery. Use the password-reset flow if you lose access, or contact support if recovery fails.

You can request account closure or your account information through support. We verify requests before disclosing or deleting information and explain any records that must be retained. Signing out or uninstalling an app does not close a website account.

Product information and availability

Features, supported systems and file availability are described for the relevant product or release. An illustration is not a guarantee that every detail is available in every version. Provider access can depend on account permissions, location, the provider’s service and changes outside our control.

A description, screenshot illustration or download page is not itself a purchase contract. Only rely on the actual offer, price, currency, tax information, licence scope and delivery details shown at checkout before you pay. We do not promise support for unlisted platforms, future releases or every third-party source.

Direct purchases through PayPal

Direct purchases use PayPal for payment processing. Fancy Little Software supplies the software directly; PayPal is not our merchant of record. Fancy Little Software is responsible for the software it supplies and for the applicable software licence and product support.

Check the product, operating system, licence terms and full amount before placing an order. If no checkout is available, this site is not accepting a payment for that offer. We will never ask you to pay through the support form.

Refunds and support

Our voluntary refund window is 7 calendar days from purchase, as described in the refund policy. Mandatory consumer rights and payment-provider dispute processes are not limited by that window.

For software questions, contact support with your product, version and operating system. For purchase enquiries, include the order reference and purchasing email if available. Do not send payment credentials.

Rights in content and responsible use

The software does not provide ownership of third-party media, an entitlement to a subscription service or permission to record, download or redistribute a broadcast. You are responsible for obtaining the necessary rights and following applicable laws and provider terms.

Our website text, artwork and software are protected by their applicable rights. Third-party names identify compatibility or the services discussed; they do not imply endorsement or affiliation.

Service changes and your rights

We may update the site, documentation and software. A change to these website terms does not retrospectively remove rights from a completed purchase. Keep a copy of the terms and offer applicable to your order.

Nothing in these terms excludes non-excludable warranties, statutory remedies, liability that cannot lawfully be limited, or your right to bring a claim in a forum required by applicable law. We do not promise uninterrupted website or third-party service availability.